Merrick Colson
Executive Vice President - Global Operations
Merrick brings a relentless pursuit of excellence with a focus on understanding customers’ needs today while anticipating changes in the future. He leads TMG’s operational service delivery, execution, expansion, strategic direction, and all customer-facing functions within its growing portfolio of global clientele in both Soft and Hard Services. He possesses a customer-centric mindset and is focused on partnering with customers to help them with their operational transformation within the client workplace services industry.
Merrick has an unsurpassed level of expertise in Facilities and Office Services Management including responsibilities for the total document life cycle of the workplace experience. A recognized leader in the development of customer-focused operations, Merrick possesses more than 29 years of experience encompassing leadership. Before his role as an Executive Director in April 2022, Merrick has had a progressive seventeen year history of leadership at TMG. He served as the Director of Operations and Managing Director for the North American western region. During his tenure, Merrick was instrumental in TMG’s national expansion across North America as he led operations across new markets and top Fortune 100 companies within the western and mid-western regions nationwide. He didn’t stop at the border and diversified the customer base globally as he is also instrumental in TMG’s global expansion to the United Kingdom and Central America.
With more than 31 years of proven success in the client workplace services industry, Merrick is passionate about the industry; he is actively involved on industry boards, associations, and educational forums driving thought leadership, vision, and transformation. Merrick is a Certified Lean Six Sigma Green Belt (ICGB), and a Certified Mail and Distribution Systems Manager (CMDSM). He has served on the executive board of the local PCC and as the National Vice President of Chapter Operations with the Mail Systems Management Association (MSMA). Merrick is a continuing contributor and has been profiled in MAIL: The Journal of Communication Distribution and Mailing Systems Technology magazine. Recently, Merrick was a recipient of the Mail Systems Management Association (MSMA) Distinguished Service Award, for his significant contributions towards the advancement and enrichment of his local MSMA chapter and a continued commitment to the Association nationally.