Pharma Life Sciences Industry Solutions

The Millennium Group is a powerful and experienced resource for the Pharma Life Sciences industry.
With numerous clients in these industries, we successfully reduce operating costs and enhance business and lab support services.

close-up-doctor-health-42273.jpg

For one industry leading client in the Pharma / Life Sciences industry, The Millennium Group supports multiple locations and executes:

  • Mail Distribution

  • Shipping and Receiving

  • Materials Management (HAZMAT)

  • Production Print and Duplication Services including the Equipment and Print Submission Store Front

  • Lab Support Services

  • Multi-functional Printer Support

  • Reception and Hospitality including A/V Support

  • Supplies Distribution

  • Campus Distribution

 

Client Challenges:

  • Need to reduce operating costs in today’s challenging economic climate

  • Reduce or eliminate outsourced print that is more costly than the internal print shop

  • Need to improve end user experiences and service quality

  • Keep company resources focused on its core drug development business

  • Replace outdated equipment and technology

  • A lack of SLAs with performance monitoring

  • Inability to access to high caliber talent and subject matter expertise training

  • Support a commitment to Supplier Diversity

Our Solution:

Our top-tier professionals, robust technology and best operating practices.  Accomplishments include:

  • Successfully replaced a complacent service provider yielding over $125,000 in first year cost savings

  • Implemented a talented team of professionals who benefit from a robust corporate training schedule and access elective personal and professional development sessions

  • Cross-utilize the site services team for efficient and responsive services achieving annualized savings

  • Supported sustainability initiatives with a hybrid vehicle for campus distribution

  • Utilized industry expertise to reduce freight shipment expenses

  • Transferred several MFP’s from one site to another allowing return of expired equipment

  • Achieved additional first-year savings by implementing The Millennium Group’s preferred supplier for international pouch mail shipments

  • Updated Production Print equipment and technology that elevated productivity, enhanced output quality and reduced energy consumption

  • Deployed Performance Management technology for joint monitoring of implemented Key Performance Indicators

  • Deployed Print Job Submission and Storefront technology for easy interface with Print Center and insource all print for savings

  • Updated policies and procedures for hazardous materials handling and distribution

  • Conducted several “open houses” and town hall meetings to market the Print Center

  • Achieved 99.5% "Satisfied" or better in end user survey results

  • Support their commitment to Supplier Diversity as a certified MWBE

Learn More

Get in touch with us to learn more about our Pharma Life Sciences solutions.