Office Services Integrated Facilities Management Digital Mail Services Mail Services Print Services Contacless Delivery Office, Mail and Print Solutions Technology Solutions Success Stories

Insurance Industry Solutions

The Millennium Group is a powerful and experienced resource for the Insurance industry.
With numerous clients, we successfully reduce operating costs and enhance business support services. 

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For global leaders in the Insurance industry with multiple locations (U.S. and Canada), The Millennium Group supports a number of services including:

  • Integrated Facility Services

  • Set-Up New Hire Workstations

  • Moves, Adds, Changes

  • Ergonomic Requests

  • Conference Room Scheduling

  • Room Set-Up / Tear Down / Catering

  • Asset Management

  • Floor Plan Management

  • Budget Management and Payables

  • UPS Accounting

  • Document Scanning & Records Retention

  • Office Supply Management

  • Office Moves, Restacks, Refresh

  • Manage Janitorial Vendor

  • Manage Small Parcel Carrier Contract

  • Manage Coffee/Beverage Vendor

  • Digital Mail and physical Mail Delivery

  • Shipping and Receiving with Intelligent Delivery Lockers

  • Manage Post Office Courier

  • Multi-state courier services

  • Reception / Lobby Ambassadors

  • Insurance Administration

  • Telephone Operators

 

Client Challenges:

  • Continue to deliver essential business services during the CoVid-19 pandemic

  • Implement Contactless Delivery solutions

  • Continue to provide a high-level of responsive, flexible services that directly support core business

  • Support a rapidly evolving and reengineering enterprise with constant real estate migrations, and new business initiatives

  • Drive down operating costs with year over year savings initiatives

Our Solution:

Our top-tier professionals, integrated executive leadership and proven service approaches, which led to consistent cost savings and high-end user satisfaction.

  • Leveraged our National Document Processing Center for business continuity digital printing and mailing requirements during initial facility closures

  • Supporting delivery of postal mail to remote workers with our Digital Mail application

  • Implemented contactless parcel delivery with our intelligent delivery lockers

  • Deployed Enterprise Services Management (in other words a National Account Manager) unifying services accountability, reporting, and staff training across the national enterprise

  • Achieved first year savings of over $215,000 through staff efficiencies

  • Realized savings of over $252,000 from consolidations as TMG added non-core administrative service functions

  • Realized over $2,500,000 in savings from various Facility Services cost savings initiatives including centralizing facilities support operations of 11 satellite offices

  • Reengineered business process work flows to decrease end-to-end time of contracted SLAs and increased quality scoring

Learn More

Get in touch with us to learn more about our Insurance solutions.