A very big congratulations to Where Service Matters Recognition Award recipient, Charmen Menzie, at a financial services client, for her outstanding customer service. Charmen immediately and without any hesitation takes charge to help find a solution for all and any problems that may arise. “Charmen showed such great proactiveness, motivation and drive to help my team and I. I was so relieved and very grateful for her being solution-oriented and providing advice and support. Please know that Charmen was the most welcoming, inviting and helpful colleague I have ever worked with internationally, and I would like to compliment such an amazing team,” says the client. Charmen, thank you for being quick on your feet and going above and beyond to fill the client’s needs. You are Where Service Matters.
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