Frank W. Farnacci
Executive Vice President
A highly skilled and strategic executive who has built high-performing, results-orientated teams, Frank further grows TMG’s market-leading position while delivering its unique services-led value to customers.
Currently overseeing The Millennium Group’s Business Development, Marketing, and Supplier Diversity teams, Frank drives the strategic vision, develops and fosters client relationships, leads the opening of new markets (including TMG’s global expansion), and maximizes the development of brand and communications strategies to include outreach plans for multi-faceted, multi-channel programs, along with ensuring customer excellence. Frank also establishes channel partner markets to expand firm revenues and propagates supplier partnerships to fully support client requirements.
A recognized leader in the development and implementation of customer-focused transformative mail, print, and back-office solutions, Frank possesses more than three decades of experience encompassing mail services and the document distribution facilities management industry. His office services industry experience spans the entire lifecycle of a: facilities management engagement, program development, justification, and demonstrated return-on-investment to daily services execution compliance, and quality monitoring through existing strategies and competitive displacement. His focused expertise lies in outsourcing program development, including staffing, automated processing systems, quality control, and program compliance.
Frank possesses a strategic and customer-centric mindset and is focused on helping customers with their transformation within the client workplace services industry. Under Frank’s leadership, his teams drive progress and deliver results, providing customers with unmatched value in a variety of areas encompassing TMG’s managed client workplace services. He creates a clear strategy and identity for TMG’s services portfolio, unifying sales development, marketing innovation, and supplier diversity to enable customer excellence.
Frank is passionate about the industry; he is actively involved in industry associations and educational forums driving thought leadership, vision, and transformation. He has been published in office services industry trade journals including MAIL: The Journal of Communication Distribution, MailStream, and newsletters for the NY and NJ Mail Systems Management Association, along with the NY Chapter of the Association of Legal Administrators. Frank has spoken at trade events including the National Postal Forum, The National Association of Educational Buyers, the Postal Customer Council of NY, the Institute for Supply Management, NY and NJ Chapter meetings of the Mail Systems Management Association (MSMA), and the National Association of College Auxiliary Services (NACAS).