Timothy P. Kerner, CMDSM, MQC – President: A graduate of York College of Pennsylvania and a retired Officer of the U.S. Army Reserves, Tim is a Certified Mail and Distribution Systems Manager (CMDSM) and is responsible for guiding TMG as a growing national leader in the mail services facilities management industry. Tim’s extensive office services industry experience includes the latest automated processing procedures, operations center designs, office productivity systems, security assessments, relocation applications and multi-facility integration. Tim has assisted corporations to streamline their operations, introduce supply chain programs, integrate paperless technology, and reduce operating costs.
Tim has presented industry benchmarking, outsourcing and security seminars in concert with the U.S.P.S. Postal Inspection Service & FBI at MailCom, National Postal Forum, IFMA Worldwide Workplace, the PCC of Greater NY, the PCC of Greater New Jersey, National Association of Purchasing Managers, National Association of Educators & Buyers, NJ/NYMSMA, and the Florida PCC. Tim has been featured in MAIL: The Journal of Communication Distribution five (5) times for operations management, security as it relates to bio/chemical preparedness, and future trends in outsourcing. Tim is also a continuing contributor to Postal World and resides on numerous office services industry and Military Executive Boards to include the NJ Mail Systems Management Association, Postal Customer Council of Greater NJ, 28th Infantry Division Officer’s Council and the National Guard association.
Frank W. Farnacci, Executive Vice President: Frank is a graduate of the State University of New York education system and began his career 26 years ago as TMG’s first Business Development Associate. Since that time, he has honed his skills and understanding of the industry affording him promotions to his current role. Frank has, and continues to establish channel partner markets to expand firm revenues; and propagates supplier partnerships to fully support client requirements. He has extensive experience in the mail services and document distribution facilities management industry. His office services industry experience spans the entire lifecycle of a facilities management engagement, program development, justification and demonstrated return on investment to daily services execution compliance and quality monitoring through exiting strategies and competitive displacement. His focused expertise lies in outsourcing program development including staffing, automated processing systems, quality control and program compliance.
Currently leading The Millennium Group’s national Business Development and Marketing efforts, he has successfully engineered the opening of new markets throughout the country. He works closely with Operations leadership to ensure service delivery and execution. Frank has been published in office services industry trade journals including MAIL: The Journal of Communication Distribution, MailStream and newsletters for the NY and NJ Mail Systems Management Association and the NY Chapter of the Association of Legal Administrators. Frank has spoken at trade events including the National Postal Forum, The National Association of Educational Buyers, the Postal Customer Council of NY, the Institute for Supply Management, NY and NJ Chapter meetings of the Mail Systems Management Association (MSMA) and the National Association of College Auxiliary Services (NACAS).
Dermot Murphy Jr., EMCM, MDP – Chief of Staff: A veteran of The Millennium Group’s Corporate Operations Management team, and holding an Executive Mail Center Manager (EMCM) certification from the US Postal Service, Dermot is another internally developed member of TMG’s Senior Leadership Team. His most recent roles included Operations Manager and Director of Quality where he led TMG’s launch of its Virtual Learning Center – an industry leading automated enterprise training portal. In 2017 Dermot was named Chief of Staff to bring together all operational, sales and administrative areas of the firm to foster greater collaboration and efficient management thereof.
Dermot has over twenty years of distribution services and office services management experience. Prior to joining in 1996, Dermot worked in The Millennium Group founding organization - New Jersey Sorting Company – facilitating and managing direct mail and fulfillment needs for major corporations and financial mailers in the New York City Metropolitan area. He started with The Millennium Group in Business Development and then migrated to Operations as the firm quickly grew. Dermot has led operations for The Millennium Group during its national expansion in markets including Florida, Texas, North Carolina, Virginia, Delaware and Pennsylvania. His strengths include enterprise services, multiple site operations, production print, shipping/receiving, legal document and operations management, automation, warehousing, mail screening, security protocols, records management and direct mail.
Brian Guerriere — Director, Eastern Region Operations: Brian is a 33-year seasoned veteran of the outsourcing industry and is in his 8th year at The Millennium Group. After attending St. John’s University, he began his career with Xerox where he spent 14+ years working his way up through the organization in New York and became the Operations Manager in Cleveland Ohio. During his tenure at Xerox, he participated in extensive leadership, quality and equipment training. He returned to New York with a small independent company until he was asked to start up the operation for what is now Ikon Management Services. While at Ikon, he not only established the foundation for operations but he also played a key role in attaining the early clientele which solidified the business in New York and New Jersey. After several successful years, he moved up and on to Archer/Oce Business Services where he stayed for 11+ years as Operations Manager and Assistant Director of Operations. During his tenure at Archer he was recognized for the development and implementation of standard operating procedures, best practices, and employee recognition programs, including a President’s Club for operations management for which he was a multi-year recipient.
Brian is currently the Director of Operations for the Northeast Region where he oversees TMG’s presence in the Eastern United States. Since becoming part of the TMG team, Brian has spearheaded numerous initiatives including the creation and implementation of a Site Manager’s training and Orientation Program. He continues to work with his team to emphasize employee development, succession planning, and superior customer service.
Merrick Colson, ICGB, CMDSM – Senior Managing Director, Strategic Accounts: A Summa Cum Laude graduate from the Metropolitan State College of Denver, Merrick is a Certified Lean Six Sigma Green Belt (ICGB), and a Certified Mail and Distribution Systems Manager (CMDSM). A thirteen-year veteran of The Millennium Group, Merrick brings an unsurpassed level of expertise to office services management including responsibilities for the total document life cycle. In his 26 years of experience in outsourced facilities management and consulting, Merrick has held various progressive senior management positions. He has served on the executive board of the local PCC and as the National Vice President of Chapter Operations with the Mail Systems Management Association (MSMA). Merrick is a frequent speaker at industry trade shows, MSMA meetings and PCC functions.
He is a continuing contributor and has been profiled in MAIL: The Journal of Communication Distribution and Mailing Systems Technology magazine.
Prior to his current position, Merrick was Director of Operations for The Millennium Group’s Western Region. During his tenure, The Millennium Group established its position as an industry leader in the western marketplace. He has led operations in The Millennium Group’s new markets during its national expansion that include top Fortune 100 companies in Arizona, California, Colorado, Illinois, Oregon, Utah, Minnesota, Missouri, Texas, and Washington. He currently leads the operational service delivery, execution, expansion, strategic direction, and all customer-facing functions within its growing portfolio of clientele in North America.
Andrew Fesen – Director, Human Resources: Andrew brings over 26 years of Human Resource experience to TMG. Some of the fine organizations he has worked for include Lord & Taylor, Godiva Chocolatier, New York University, Bloomingdales, and others. Andrew’s HR experience includes success with employee relations, recruitment, HRIS systems, budgeting, HR investigations, compensation, and organizational development. Andrew’s focus is to bring support to the TMG field operations and field associates so that we can deliver "Where Service Matters.’ Andrew and the HR team support over 2,500 associates across the U.S. and Canada in nearly 300 unique locations.