The Millennium group

Financial Services

Financial Industry Case Study

Learn how companies across diverse industries are benefiting from The Millennium Group's solutions.

Background:

The Millennium Group is a powerful and experienced resource for the Financial Services community. Supporting many of the world's leading institutions and market exchanges, we successfully reduce operating costs and enhance business support services. For highly prestigious global leaders, The Millennium Group executes:

Client Challenges:

  • Reduce operating costs in today's challenging economic climate without sacrificing service responsiveness
  • Procure advanced mail screening services to protect the organization and its associates
  • Access technology to efficiently execute manual processes while keeping company resources focused on its core financial services
  • Support the core business by implementing a scalable retail lockbox remittance capture solution

Our Solution:

Our top-tier professionals, off-site mail screening, robust technology and best operating practices. Accomplishments include:

  • Achieved first-generation outsourcing savings estimated at over $250,000 in first year cost savings
  • Implemented comprehensive reporting on all volume-metric data
  • Reduced annual pouch service expenditures after service restructuring and negotiating corporate rates
  • Structured a Postage Replenishment and BRM/Postage Due program resulting in a return of assets yielding significant savings
  • Championed internal committee charged with mapping mail classified as Highly Confidential Information to appropriate secure service providers
  • Updated Print Center technology with robust digital color printers
  • Implemented robust cloud based technology for the receipt and internal tracking of sensitive accountable mail pieces without requiring any internal IT resources
  • Deployed Performance Management technology for joint monitoring of implemented Key Performance Indicators
  • Providing the highest level of mail screening available via proprietary SafeMail New York services
  • Implemented and integrated a retail lockbox imaging solution as part of corporate mail services. Adhere to strict SLA's, exceeded rigorous management KPI's