Financial Industry Case Study – The Millennium Group

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Financial Industry Case Study

As a top 10 Administrative Service in the IAOP’s (International Association of Outsourcing Professionals) Global 100 Outsourcing companies, The Millennium Group is a powerful and experienced resource for the world’s leading financial institutions. For one client with locations in multiple U.S. states, The Millennium Group supports:

Off-site Mail Screening (SafeMail New York)
Mail Distribution
Shipping & Receiving
Messenger Management
Copy Center Management

Client Challenge: Drive down operating costs in today’s challenging economic climate without sacrificing service responsiveness. Procure best in class mail screening services to protect the organization and its associates. Access technology to efficiently execute manual processes while keeping company resources focused on its core financial services.

The Millennium Group Solution: Deploy professional staff, best in class off-site mail screening, robust technology and best operating practices. Accomplishments include:

Achieved first-generation outsourcing savings estimated at over $250,000 in first year cost savings.
Reduced annual pouch service expenditures by $18,000 after service restructuring and negotiating corporate rates.
Structured a Postage Replenishment and BRM/Postage Due program resulting in a return of assets yielding over $64,000 in savings.
Championed internal committee charged with mapping mail classified as Highly Confidential Information to appropriate secure service providers.
Updated Print Center technology with robust digital color printers.
Implemented robust cloud based technology for the receipt and internal tracking of sensitive accountable mail pieces without requiring any internal IT resources.
Deployed Performance Management technology for joint monitoring of implemented Key Performance Indicators.
Providing the highest level of mail screening available via proprietary SafeMail New York services.